Cut Shadowing Time in Half.
For Care Management & Utilization Review onboarding. Benchmark uses custom EHR workflow simulations to show exactly what a trainee can do today—and what to coach next.
No more 'almost' ready. Benchmark shows you the exact gaps.
- Readiness Score with Evidence
- Coach Exactly What to Do Next
- Manager-Ready Summary
- No Patient Data Required
- Designed for CM/UR Workflows
- Manager-Ready Readiness Score
Why Readiness Is Hard to See
Are They Ready Yet?
Onboarding drags for months. You don't get a clear signal until they're already on live cases—or something goes wrong.
Can I Stop Repeating Myself?
Preceptor time is scarce. Every trainer teaches it differently. The same teachable moments, over and over.
Can We Trust This Person?
When readiness is a guess, errors slip through. Denials stack up; new hires burn out; you find out too late.
Benchmark turns these questions into one clear outcome: Can this person execute the workflow correctly, independently, under mild pressure?
How It Works
Current Tools Teach the Software, Benchmark Proves Execution.
Case-Based Task
A realistic scenario with enough ambiguity to require judgment. Review the case, make a workflow decision.
Constrained AI Coach + Roleplay
Ask questions within the scenario. A payer reviewer or physician pushes back—the learner responds under mild pressure.
Evidence-Linked Score + Manager Report
Key facts recognized, decision quality, escalation, documentation. Manager sees score, misses, ready/needs coaching, what to remediate.
What You Get
One Measurable Workflow, Evidence-Linked Scoring, and Manager-Ready Output.
For Learners
- Review a case and make a workflow decision
- Explain reasoning in a short AI roleplay
- Document the next step
- Get a readiness score tied to observable evidence
For Managers
- Know exactly where your trainees are each day
- Score, misses, critical fail flags
- Ready / needs coaching / what to remediate next
- One report that turns training into a buying decision
Proof
Sample Artifacts. Metrics We Track. No Fluff.
Metrics We Track
- Shadow Time Reduction
- Time-to-Independence
- Hint Dependency Trend
- First-Pass Readiness Rate
- Readiness Distribution (Ready / Developing / Not ready)
- Common Misses by Rubric Item
- Escalation & Documentation Gap Patterns
- Repeat-Simulation Improvement Over Time
Getting Started
Cut Shadowing Time. Prove Who's Ready.
30 Days. One Workflow. Real Scorecards.
- 1 Workflow Simulation
- 5–20 Learners
- 30 Days
- Manager Dashboard + Scorecards
- 1 Customization Cycle
- Clear Success Metrics
We will reduce your onboarding time, or your money back.
Book a DemoReady to Cut Shadowing Time?
We Tailor Pilots to Your Workflow and Team Size. No Generic Price List—Just a Short Call to See If We Fit.
30-Minute Call. No Commitment. We'll Walk You Through Pilots and Next Steps.
FAQ
Questions We Hear Most From Care Management and UR Leaders.
- Benchmark cuts shadowing time for CM/UR onboarding. Instead of weeks of preceptor time to "see enough cases," new hires practice one scoped workflow in a realistic simulation and you get a readiness score—with evidence—before they touch live cases with more independence.
- No. It is a scored workflow simulation for one high-stakes task. We focus on execution: did the learner recognize key facts, choose an appropriate next step, handle payer-style pushback, and document correctly—with minimal hint dependency. The output is a manager-ready scorecard, not a list of completed modules.
- No. We start with synthetic scenarios or de-identified templates based on your SOPs. No PHI is required for the simulation, and v1 runs completely outside of your EHR.
- Scores are rubric-based and explainable. The app uses deterministic rules plus constrained AI classifiers to map observable actions—selected facts, decisions, roleplay responses, documentation—to rubric items. Managers see subscores, strengths, misses, and the underlying evidence so they can audit why someone is labeled Ready, Developing, or Not ready.
- Most programs focus on a single CM/UR workflow, 5–20 learners, and a 30–60 day window. We configure one simulation to your process, align the rubric with your SOP, and deliver readiness scorecards and a summary of common failure points so you can decide whether to expand.
Cut Shadowing Time in Half.
Know Exactly Where Your Trainees Are. Book a Call. Get a Scorecard. No Commitment.